DELL CUSTOMER SERVICE Complaint
Vertical line issue with dell 18.5" LCD
I am Devidas from Computer Exchange Pvt .ltd Pune, I was logged the complaint against my LCD 18.5” monitor with dell service center case reference ID was 897018403 one month before & respectively dell technical person was visited to my place to pick up the same for replacement but I was expecting the replacement immediately against the pickup because this monitor is we are using with our office work daily and we don’t have a stand by monitor to continue our work so I have denied for that, then I reblogged the complaint again to pick up the monitor for replacement on 22nd August 2014 so that dell service team should be more convenient to look up the case and got the reference ID 898463699 again. Then I take a follow up on 28th August 2014 and I have been told that Dell service person had visited to my place at 23rd August 2014, in fact nobody has visited to us this time till a date. Please take note of above subject & let me know that when this problem could get resolve.
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