Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
DELL CUSTOMER SERVICE Complaint - Dell's expedited shipping promise is not to be believed
DELL CUSTOMER SERVICE Complaint

DELL CUSTOMER SERVICE Complaint

ADVERTISEMENT

Dell's expedited shipping promise is not to be believed


On 3/21/2013 I bought a computer online at Dell. The computer is for my granddaughter who just started college. I brought from Dell, rather than using another online company that I have used in the past, because my son stated that Dell ships promptly, and, if I pay to have the shipping expedited, I should have no problem getting the computer within 3/4 days. The computer has still not been shipped (3/26/13). I contacted Dell and was told I "should' have the computer around 4/4/13. This is unacceptable business practice! The extra money I paid to have the shipping expedited is supposed to be removed from the cost, but that does not help my granddaughter who needed the computer this week!

based on the poor service I have received in just getting the product shipped to me in a timely manner, I hope I have no technical difficulties for which I have to contact Dell. I have little confidence that any help will be available. I will go back to my previous company when I order another computer online, and I am letting anyone I know who is looking to purchase a computer online to NEVER buy direct from Dell.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to DELL CUSTOMER SERVIC...
SUBMIT a ticket
for DELL CUSTOMER SERVIC...
WATCH videos
for DELL CUSTOMER SERVIC...
More DELL CUSTOMER SERVICE Reviews and Complaints MORE reviews and complaints
for DELL CUSTOMER SERVIC...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More DELL CUSTOMER SERVICE reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team